Last updated: 2026

Introduction

VIPI SOLUTIONS LIMITED (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the “Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. Your continued use of the Application after the date such revised Privacy Policy is posted will constitute your acceptance of those changes.

This Privacy Policy does not apply to any third-party online/mobile store from which you install the Application or make payments. We are not responsible for any data collected by such third parties.

Collection of Your Information

We may collect information about you in various ways through the Application. The information we may collect includes:

  • Personal Data: Information such as your name and email address voluntarily given when participating in Application activities.
  • Derivative Data: Information collected automatically by our servers during your interaction with the Application.
  • Financial Data: Information related to your payment method collected when using paid services on the Application.
  • Data from Social Networks: Information from social networking sites when connected to the Application.
  • Geo-Location Information: Location data collected from your device for location-based services.
  • Mobile Device Access: Permissions for certain features on your mobile device.
  • Mobile Device Data: Information such as your device ID, model, and manufacturer.
  • Push Notifications: Notifications regarding your account or the Application.
  • Third-Party Data: Information from third parties connected to the Application.
  • Data from Contests, Giveaways, and Surveys: Information provided when participating in contests or responding to surveys.

Use of Your Information

We use information collected through the Application to provide you with a smooth, efficient, and customized experience. This includes:

  • Administering sweepstakes, promotions, and contests.
  • Assisting law enforcement and responding to legal processes.
  • Compiling statistical data for internal or third-party use.
  • Delivering targeted advertising and promotional materials.
  • Managing your account and processing payments.
  • Enabling user-to-user communications.
  • Increasing the efficiency of the Application.
  • Monitoring trends and improving user experience.
  • Notifying you of Application updates.
  • Preventing fraudulent activities and protecting against criminal activity.
  • Requesting feedback on the Application.

Disclosure of Your Information

We may share your information in the following circumstances:

  • By Law or to Protect Rights: To comply with legal requirements or protect rights and safety.
  • Third-Party Service Providers: For services performed on our behalf, such as payment processing and data analysis.
  • Marketing Communications: With your consent for marketing purposes.
  • Interactions with Other Users: To facilitate interactions within the Application.
  • Online Postings: Content you post may be publicly viewable and distributed.
  • Third-Party Advertisers: Advertising partners may use data to display targeted ads.
  • Affiliates: Shared with affiliates who comply with this Privacy Policy.
  • Business Partners: To offer you certain products or services.
  • Offer Wall: Third-party offers displayed within the Application.
  • Social Media Contacts: Visible to your contacts on connected social networks.
  • Other Third Parties: For business analysis or marketing purposes.
  • Sale or Bankruptcy: Transferred in cases of business reorganization or bankruptcy.

We are not responsible for third-party actions with whom you share your information.

Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to customize the Application and improve your experience. You may disable cookies in your browser, but this may affect the Application's functionality. We may also partner with third-party vendors to track user activity for analytics and advertising purposes.

Third-Party Websites

The Application may link to third-party websites and applications. We are not responsible for the data collected by such third parties and encourage you to review their privacy policies.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no data transmission method can guarantee complete security, and we cannot guarantee your information's safety against interception by unauthorized parties.

Policy for Children

We do not knowingly solicit information from children under 13. If you become aware of any data we have collected from children under age 13, please contact us.

Do-Not-Track Features

We do not currently respond to Do-Not-Track signals from browsers, as there is no standard for recognizing such signals.

Options Regarding Your Information

Account Information: You may review or change your account information by logging in to your account settings or contacting us. We may retain information as necessary to comply with legal obligations.

Emails and Communications: You may opt-out of marketing communications by updating your preferences in your account settings or contacting us. To stop receiving communications from third parties, you must contact them directly.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at vipi@vipi.co.ke.